Accessibility
Access Statement for the Swanage Railway for Disabled Passengers.
1. Introduction
The Swanage Railway welcomes disabled people on its Heritage steam and diesel services that operate from April to October and during the Christmas period. However due to the nature of the types of services operated on the Heritage Railway some mobility scooters cannot be carried.
All Swanage Railway station platforms offer step-free access and Disabled access is available to most trains.
We regret that our dining train is not wheelchair accessible.
2. The Trains
Wheelchairs are able to be carried in the Guard's Van on most services, and if the passenger has some mobility then they can sit in nearby passenger accommodation rather than travel in the Guard's Van. Our trains have corridor connections between the coaches.
A ramp is available at all stations to provide wheelchair access to trains, and our friendly platform staff and train crews will be happy to assist.
Please note that our ramps have a safe weight limit of 300kg.
The maximum dimentions of any wheelchair or electronic scooter is:
Length: 1200mm (3ft 11in approx.)
Width: 700mm (2ft 3in approx.)
Maximum combined weight of user and scooter: 300kg (47st 3lb approx.)
3. Fares
Registared carers travel free of charge on standard service trains. Carers still need to visit the booking office on the day of their visit to obtain their own ticket.
We request customers requiring carers ticket please produce of one of the following forms of ID (UK issued) when collecting tickets: Personal Independence Payment (PIP) Document, Disability Living Allowance Record Book, Attendance Allowance Book, Invalidity Benefit Book, Visual Impairment Registration Card (BD8), Blue/Orange Parking Permit or written confirmation of the above from the DWP with photographic identification.
Updated: March 2023
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